Legal & Policy

ai99 Terms and Conditions

These terms govern your use of the ai99 platform. Please read them carefully before registering or placing any bets. By creating an account on ai99, you confirm that you have read, understood, and agreed to everything on this page.

Last updated: January 2025

Key Policy Highlights

The most important points from the ai99 Terms and Conditions at a glance.

One Account Per Player

Each player is permitted one account on ai99. Duplicate accounts will be closed and any balances may be forfeited. If you have trouble accessing your account, contact support — do not create a new one.

18+ Age Requirement

You must be at least 18 years old to register and play on ai99. Age verification may be requested at any time. Accounts found to belong to underage players will be closed immediately and all funds returned.

Deposits and Withdrawals

All deposits and withdrawals on ai99 must be made using payment methods registered in your own name. Third-party payments are not accepted. bKash, Nagad, and bank transfer are the supported methods.

Bonus Terms Apply

All bonuses and promotions on ai99 come with wagering requirements and eligibility conditions. These are listed clearly on the Current Offers page. Attempting to abuse bonus terms will result in the bonus being voided.

Fair Use Policy

ai99 reserves the right to void bets or close accounts where there is evidence of fraud, collusion, or exploitation of system errors. All decisions made by ai99 in these cases are final.

Terms May Be Updated

ai99 may update these Terms and Conditions at any time. Continued use of the platform after an update constitutes acceptance of the revised terms. Check this page periodically to stay informed.

These Terms and Conditions apply to all users of the ai99 platform at ai99.bid. By registering an account or using any part of the platform, you agree to be bound by these terms in full. If you do not agree, please do not use ai99.

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and ai99 ("the Platform", "we", "us"). By accessing ai99.bid, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full and agree to be bound by them.

If you are accessing ai99 on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms. These Terms apply to all services offered on the ai99 platform, including sports betting, live casino games, slots, and any promotional offers.

ai99 reserves the right to amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised date. Your continued use of the platform after any update constitutes your acceptance of the revised Terms.

02 Eligibility

To register and use ai99, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age.
  • You must be legally permitted to participate in online gambling in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
  • You must not be acting on behalf of another person when registering or placing bets.
  • You must not be an employee, contractor, or affiliate of ai99 or any of its partner companies.

ai99 may request proof of age or identity at any time. If you are unable to provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete. This is a standard procedure and is in place to protect all players on the platform.

Underage gambling is strictly prohibited on ai99. If we have reason to believe an account belongs to a person under 18, the account will be closed immediately and the matter may be reported to relevant authorities.

03 Account Registration

One Account Policy

Each player is permitted to hold only one account on ai99. If you already have an account and attempt to register a second one — whether using the same or different personal details — both accounts may be suspended and any balances forfeited. If you have lost access to your account, contact the ai99 support team to recover it.

Accurate Information

When registering on ai99, you are required to provide accurate and complete personal information including your full name, date of birth, email address, and phone number. This information must match the details on your payment accounts (bKash, Nagad, or bank account). Providing false information is a violation of these Terms and may result in account closure.

Account Security

You are responsible for keeping your ai99 login credentials secure. Do not share your password with anyone. ai99 will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your permission, contact support immediately and change your password.

ai99 is not liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.

04 Deposits and Payments

ai99 accepts deposits via bKash, Nagad, Rocket, and standard bank transfer. All deposits must be made from a payment account registered in your own name. Third-party deposits — where the payment account belongs to someone other than the registered ai99 account holder — are not permitted.

Minimum Deposit

The minimum deposit on ai99 is ৳200. There is no maximum deposit limit, though large deposits may be subject to additional verification as part of our standard compliance process.

Processing Times

bKash and Nagad deposits are processed instantly in most cases. Bank transfer deposits may take up to 24 hours to reflect in your ai99 balance depending on your bank's processing schedule. If a deposit does not appear within the expected timeframe, contact support with your transaction reference number.

ai99 does not charge any fees on deposits. However, your payment provider (bKash, Nagad, or your bank) may apply their own transaction fees. Check with your provider before depositing.

05 Withdrawals

Withdrawals on ai99 are processed to the same payment method used for your most recent deposit. This is a security measure to prevent fraud and ensure funds are returned to their original source. If your deposit method is no longer available, contact support before requesting a withdrawal.

Minimum Withdrawal

The minimum withdrawal amount on ai99 is ৳500. Withdrawal requests below this amount will not be processed. There is no maximum withdrawal limit for verified accounts, though large withdrawals may require additional identity verification.

Processing Times

Standard withdrawal requests are reviewed and processed within 24 hours. bKash and Nagad withdrawals are typically completed within a few hours of approval. Bank transfer withdrawals may take 1–3 business days depending on your bank. ai99 does not control processing times on the receiving end once a withdrawal has been approved.

Withdrawal Conditions

  • Your account must be fully verified before a withdrawal can be processed.
  • Any active bonus funds must meet their wagering requirements before the associated winnings can be withdrawn.
  • Withdrawals will not be processed if there is an open dispute or investigation on your account.
  • ai99 reserves the right to request additional documentation for any withdrawal request as part of standard compliance checks.

06 Bonuses and Promotions

ai99 offers bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These details are published on the Current Offers page for each active promotion.

Wagering Requirements

Most bonuses on ai99 carry a wagering requirement, which means you must bet the bonus amount a specified number of times before any winnings derived from the bonus can be withdrawn. The exact wagering requirement for each bonus is stated clearly in the offer terms.

Bonus Abuse

ai99 monitors bonus usage across all accounts. Any player found to be exploiting bonus terms — including but not limited to creating multiple accounts to claim the same offer, placing low-risk bets to meet wagering requirements, or coordinating with other players — will have their bonus voided and their account reviewed. Repeat violations may result in permanent account closure.

Bonuses are intended for genuine recreational play. ai99 reserves the right to withdraw any bonus offer at any time and to amend bonus terms with reasonable notice.

07 Betting Rules

All bets placed on ai99 are subject to the specific rules of the game or sport being wagered on. These rules are available within each game or betting market on the platform. By placing a bet, you confirm that you understand and accept the applicable rules.

Bet Acceptance

ai99 reserves the right to refuse or limit any bet at its discretion. Bets are not confirmed until you receive an on-screen confirmation. If a bet is not confirmed, the stake will be returned to your account balance.

Errors and Malfunctions

In the event of a technical error, system malfunction, or obvious pricing mistake, ai99 reserves the right to void affected bets and return stakes to players. Winnings derived from a clear error will not be paid out. ai99 will make reasonable efforts to notify affected players when this occurs.

Live Betting

Live in-play bets are accepted subject to availability and market conditions. Odds on live markets change rapidly and ai99 cannot guarantee that a bet will be accepted at the displayed odds at the exact moment you submit it. If odds change between submission and acceptance, you will be notified and given the option to accept the new odds or cancel the bet.

08 Prohibited Activities

The following activities are strictly prohibited on ai99 and will result in immediate account suspension and possible legal action:

  • Registering more than one account on the platform.
  • Providing false or misleading personal information during registration or verification.
  • Using stolen, fraudulent, or unauthorised payment methods to deposit funds.
  • Attempting to launder money or use ai99 for any illegal financial activity.
  • Using automated software, bots, or scripts to interact with the platform.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs or system errors for financial gain.
  • Threatening, harassing, or abusing ai99 staff or other players.
  • Attempting to access another player's account without authorisation.

ai99 cooperates fully with law enforcement authorities. Any activity suspected to involve fraud, money laundering, or criminal conduct will be reported to the relevant authorities and all associated funds will be frozen pending investigation.

09 Account Suspension and Closure

ai99 reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

  • Violation of any section of these Terms and Conditions.
  • Failure to complete identity or age verification within a reasonable timeframe.
  • Suspected fraudulent activity or money laundering.
  • Chargebacks or disputed transactions initiated by the player.
  • At the player's own request (voluntary self-exclusion).

If your account is suspended due to a suspected violation, ai99 will conduct an internal review. If the review finds no wrongdoing, the account will be reinstated and any withheld funds returned. If a violation is confirmed, the account will be permanently closed and any bonus-derived funds forfeited. Deposits made with legitimate funds will be returned after the review is complete, minus any amounts owed to ai99.

Players who wish to close their own account voluntarily can do so by contacting the support team. Voluntary closures for responsible gaming reasons can be processed immediately upon request.

10 Privacy and Data

ai99 collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering on ai99, you consent to the collection and use of your personal data as described in that policy.

ai99 does not sell your personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory authorities where required by law. All data is stored securely using industry-standard encryption.

You have the right to request access to the personal data ai99 holds about you, and to request corrections or deletion of that data where applicable. To make a data request, contact the support team with your account details and the nature of your request.

11 Responsible Gaming

ai99 is committed to promoting responsible gaming. The platform provides tools to help players manage their gambling activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in your account settings at any time.

If you feel that your gambling is becoming a problem, ai99 encourages you to use the self-exclusion feature or contact the support team for assistance. Full details of the responsible gaming tools and resources available on ai99 are on the Responsible Gaming page.

Gambling should be entertainment. If it stops feeling that way, ai99 has the tools to help you step back. There is no shame in asking for help — the support team is available 24/7 and will handle your request with complete discretion.

12 Limitation of Liability

To the fullest extent permitted by applicable law, ai99 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to:

  • Losses resulting from betting or gaming activity on ai99.
  • Interruptions to service caused by technical issues, maintenance, or circumstances beyond ai99's control.
  • Unauthorised access to your account resulting from your failure to keep credentials secure.
  • Losses arising from your reliance on information published on the platform.

ai99 makes no warranty that the platform will be available at all times or that it will be free from errors. Scheduled maintenance windows will be communicated in advance where possible. In the event of unplanned downtime, ai99 will work to restore service as quickly as possible.

13 Changes to These Terms

ai99 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the revised Terms will be published on this page with an updated date at the top. For significant changes, ai99 may also notify registered players via email or an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of the ai99 platform after any changes have been published constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the ai99 support team is available 24 hours a day, seven days a week.

For account-specific queries, please have your registered email address and account ID ready when contacting support. This helps the team locate your account quickly and resolve your query without unnecessary delays.

Understood the Terms? Start Playing on ai99

Now that you know the rules, you're ready to get started. Register your ai99 account today, make your first deposit via bKash or Nagad, and explore live games, sports betting, and more.