Your privacy matters to us. This page explains exactly what personal data ai99 collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
Six core commitments that define how ai99 handles your personal data.
All data transmitted between your device and ai99 is protected with 256-bit SSL encryption. Whether you're logging in, making a deposit, or browsing your account history, your connection is always secure.
ai99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the ai99 ecosystem and is only shared where legally required or operationally necessary.
ai99 only collects the data that is genuinely needed to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it — if we don't need it, we don't ask for it.
Your data is stored on secure servers with restricted access. Only authorised ai99 personnel can access personal account data, and only when it is necessary to do so for operational or compliance reasons.
You have the right to access, correct, or request deletion of your personal data at any time. ai99 will respond to all data requests within a reasonable timeframe. Contact support to make a request.
ai99 uses cookies to improve your experience on the platform. We are transparent about what cookies we use and why. You can manage your cookie preferences at any time through your browser settings.
This Privacy Policy applies to all users of the ai99 platform at ai99.bid. By registering an account or using any part of the platform, you confirm that you have read and understood how ai99 collects and uses your personal data as described in this policy.
ai99 ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses ai99.bid. This Privacy Policy explains what personal data we collect from you, how we use it, who we share it with, and what rights you have in relation to your data.
We understand that privacy is important to our players. When you register on ai99, you trust us with your personal information. We take that responsibility seriously. This policy is written in plain language so you can understand exactly what we do with your data and why.
This policy applies to all services offered on the ai99 platform, including sports betting, live casino games, slots, promotional offers, and the ai99 mobile app. If you have any questions about this policy, the support team is available 24/7 to help.
ai99 collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties such as payment processors and identity verification services. Below is a breakdown of the categories of data we collect.
When you create an ai99 account, we collect:
To comply with our legal obligations and to verify your age, ai99 may request copies of identity documents such as your National ID card, passport, or driving licence. This data is used solely for verification purposes and is stored securely.
When you make deposits or withdrawals on ai99, we collect transaction data including payment method details (bKash number, Nagad number, or bank account details), transaction amounts, and transaction timestamps. We do not store full payment card numbers on our servers.
ai99 automatically collects data about how you use the platform, including pages visited, games played, bets placed, session duration, device type, browser type, and IP address. This data helps us improve the platform and personalise your experience.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, email, phone, DOB | Account creation and verification |
| Identity Documents | National ID, passport | Age and identity verification |
| Financial Data | bKash/Nagad number, transaction history | Payment processing and fraud prevention |
| Usage Data | IP address, device type, pages visited | Platform improvement and security |
| Communications | Support chat logs, emails | Customer service and dispute resolution |
ai99 uses the personal data we collect for the following purposes:
ai99 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have concerns about how your data is being used, contact the support team.
ai99 processes your personal data on the following legal grounds:
Most of the data processing we carry out is necessary to fulfil our contract with you — that is, to provide you with a functioning ai99 account, process your bets, and handle your payments. Without this processing, we cannot provide the service.
Some data processing is required by law. This includes identity verification, age checks, and the retention of financial transaction records for regulatory compliance purposes.
ai99 processes certain data on the basis of legitimate interests, including fraud prevention, platform security, and improving the quality of our services. We always balance our legitimate interests against your privacy rights.
Where we send you marketing communications or use non-essential cookies, we do so on the basis of your consent. You can withdraw your consent at any time by updating your communication preferences in your account settings or by contacting support.
ai99 does not sell your personal data to third parties. We share your data only in the following limited circumstances:
To process your deposits and withdrawals, ai99 shares necessary financial data with payment service providers including bKash, Nagad, and banking partners. These providers are contractually bound to handle your data securely and only for the purpose of processing your transactions.
ai99 uses third-party identity verification services to confirm the identity and age of players. These providers receive only the data necessary to complete the verification process and are not permitted to use it for any other purpose.
ai99 may be required to share your data with law enforcement agencies, regulatory bodies, or other government authorities where required by law or in response to a valid legal request. We will notify you of such disclosures where we are legally permitted to do so.
In the event that ai99 is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that result from it.
ai99 will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.
ai99 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods are as follows:
When data is no longer required, ai99 securely deletes or anonymises it. If you request deletion of your account and data, we will process your request in line with our legal obligations — some data may need to be retained for regulatory reasons even after your account is closed.
ai99 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and understand how you use the site.
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the ai99 platform.
ai99 does not use cookies to track your activity on other websites. Our cookies are limited to your activity on ai99.bid only.
ai99 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
While ai99 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
As an ai99 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the ai99 support team with your account details and the nature of your request.
Request a copy of the personal data ai99 holds about you at any time.
Request correction of any inaccurate or incomplete personal data we hold.
Request deletion of your personal data where it is no longer necessary for us to retain it.
Request that we restrict processing of your data in certain circumstances.
Request your data in a structured, machine-readable format for transfer to another service.
Object to processing of your data for marketing purposes or on the basis of legitimate interests.
ai99 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.
ai99 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register or use the ai99 platform.
If ai99 becomes aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data deleted. If you believe a minor has registered on ai99, please contact the support team immediately so we can investigate and take appropriate action.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. ai99 supports responsible gaming and takes underage access very seriously.
ai99 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised date at the top.
For significant changes that materially affect how we use your data, ai99 will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this page periodically to stay informed about how ai99 protects your privacy.
Continued use of the ai99 platform after any updates to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account and request deletion of your data.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how ai99 handles your personal information, please get in touch with the support team:
When contacting us about a data request, please include your registered email address and account ID so we can locate your account quickly. All privacy-related requests are handled with complete confidentiality.
ai99 is committed to resolving all privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.